Delete your VegaDūta account

1. Delete your account in the app

• Android: open VegaDūta, then go to Profile → Delete account.
• iOS: open VegaDūta, then go to Profile → Delete account.

You will be asked to type DELETE to confirm. The app then signs you out and clears the data it kept on your phone.

2. What is deleted

• Your VegaDūta account and sign-in identity (email and password, linked sign-in methods and active sessions).
• Your profile details held by the platform (email, phone number, profile picture).
• Health and safety findings that VegaDūta Sentinels synced from your phone to the workspace.
• If you are the only person in your workspace: the whole workspace — its agents, workflows, knowledge, conversations, connected channels, stored files, devices and settings.

3. What is kept

• In a workspace shared with other people, agents, workflows and other content you created belong to that organisation and stay with it. The organisation's admin can remove them.
• Phones paired as devices to a shared workspace belong to that workspace; its admin can revoke them.
• Reports you filed about AI content are kept for safety review, with your identity removed.
• Records we must keep by law, such as billing, payment and tax records.

4. When it happens

Your account is deleted as soon as you confirm, and you cannot sign in with it again. After that, data is removed as described in our data-erasure process, and records we must keep for legal obligations are retained only as long as the law requires. See the Privacy Policy (Retention) for details.

5. Can't sign in?

If you can no longer sign in, email [email protected] from the email address on your account, with the subject "Delete my VegaDūta account". We will confirm the request with you and then delete the account as described above.